Welcome to Lady Bradfield’s. By accessing or using our website (www.ladybradfields.com), you agree to comply with and be bound by the following terms and conditions (“Terms”). Please take a moment to read these carefully, as they govern your use of our website and services. Should you have any questions, you can reach us at info@ladybradfields.com or orders@ladybradfields.com

1. Introduction

Lady Bradfield’s is dedicated to delivering premium homemade brownies directly to your doorstep. The website provides information on our products and enables you to place orders. By using our site, you accept these terms and agree to comply with them. Should any part of these terms not align with your expectations, please contact us before proceeding with your use of the website.

2. User Registration and Account

While browsing our website does not require registration, placing an order for our goods will require you to create an account. This process is simple: provide your full name, email address, and create a secure password.

• Account Security: You are responsible for maintaining the confidentiality of your login details and ensuring that they are not shared. Should you suspect unauthorized use of your account, please notify us immediately.

• Age Requirement: By registering and purchasing from the website, you confirm that you are of legal age to enter into binding agreements.

Lady Bradfield’s reserves the right to suspend or terminate your account in case of any violations of these terms or any unauthorized use of the site.

3. Placing Orders

Orders for our products can be placed directly through the website. After placing an order, you will receive an email or WhatsApp confirmation from us within 24 hours, detailing your order and payment instructions. Once payment is received, we will begin preparing your brownies and arrange for delivery.

If you find any inaccuracies in your order details, please inform us promptly to avoid any delays or errors in fulfillment.

4. Privacy and Data Collection

We value your privacy. Any personal data collected from you, such as your name, delivery address, and contact details, will only be used for the purposes of fulfilling your order and improving your experience with Lady Bradfield’s. Your data will not be shared with third parties unless necessary for delivery or service.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, manage your login sessions, and track visitor analytics. You have the option to manage your cookie preferences through your browser settings. Please note that some features of our site may not function properly if cookies are disabled.

6. Ownership and Intellectual Property

The content available on this website, including but not limited to images, product descriptions, logos, and other materials, is the property of Lady Bradfield’s. This content is protected under applicable copyright and intellectual property laws. You are not permitted to copy, distribute, or use any part of the website content for commercial purposes without prior written consent from Lady Bradfield’s.

7. Changes to Terms and Conditions

We may update these terms from time to time to reflect changes in our operations or policies. Any modifications will be posted on this page. By continuing to use the website after such updates, you accept the revised terms.

We recommend reviewing this page periodically to stay informed of any changes.

8. Limitation of Liability

While we strive to provide an exceptional experience, Lady Bradfield’s cannot be held liable for any errors or interruptions in the website’s functionality. Use of the website is at your own risk. We disclaim liability for any damages, losses, or expenses that may arise directly or indirectly from using the site or any linked content.

9. Communications and Support

We are committed to maintaining open communication with our customers. For any inquiries, order issues, or support, you can contact us via:

• WhatsApp + 27 79 891 9553

• Email: info@ladybradfields.com for general inquiries or orders@ladybradfields.com for order-related questions.

At present, Lady Bradfield’s operates as an online business with no physical retail location. However, we are always available online for your convenience.

10. Governing Law

These Terms are governed by the laws of the Republic of South Africa. By using this website, you agree that any disputes arising in connection with these Terms shall be resolved under South African law.

11. Final Provisions

These Terms and Conditions constitute the full agreement between you and Lady Bradfield’s concerning the use of the website and the services provided. If any part of these terms is found to be unenforceable, the remainder of the terms shall remain in full force and effect.

Thank you for choosing Lady Bradfield’s. We are excited to be part of your special moments, delivering sweet treats with care and dedication.